Holiday Inn Ixtapa

Holiday Inn Ixtapa

Avenue Paseo De Las Palmas Esq
Ixtapa, GR MX 40880 Map It

Reviews

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  • WORST Hotel Ever!

    01/08/2008

    As we settling in we found the bathroom sink did not have water. we called the front desk, were passed around again, and eventually were assured a maintenance person would ...

    As we settling in we found the bathroom sink did not have water. We called the front desk, were passed around again, and eventually were assured a maintenance person would come up shortly to repair. Eventually a maintenance man appeared and disassembled the sink to find the calcium build up deposits were so heavy it had blocked the spouts opening. As we prepared for bed that night we noted several cigarette burn holes in the beds comforter. Becoming suspicions, we flipped over the comforter and found it was disgustingly dirty with large smudges of what looked like dried blood and feces. We slept with our clothes on from their forward. The next morning my fianc? and I woke up discovering dozens of red splotches on our arms and legs, which we can only assume were bed bugs. Heading back to the room we went to the elevator (which was broken and would only stop on select floors) and noticed maids cleaning another room. After peaking inside we noticed a large open room which looked like a magnificent suite. We soon realized that we had been jerked around and were in a standard room while indeed three were actual suites in the hotel. I called the Hotels General Manager and was informed if we wanted to move to this room we would have to pay $315/night, rather than the $260/night we were already paying. This was absurd since we were already paying for a suite, however they pretended not speak English so good when I became a bit confrontational. I wanted to check out of the hotel, however since I had booked and already paid (in full) for the room on Hotelsbycity.net, we would loose our entire $2080 + tax. Later on in our stay we met the local Mexican couple

  • Holiday Inn

    07/12/2007

    Everything is awesome about this hotel except that the location isn't right along the beach. the pictures kind of show it on the beach and it isn't. it' ...

    Everything is awesome about this hotel except that the location isn't right along the beach. The pictures kind of show it on the beach and it isn't. It's like a 10 minute walk to the beach.

  • holiday inn review

    11/20/2006

    The hotel is ok for business travelers. i did not like the towels provided in the bathroom, they seem to be really old, like if they were used 1 million ...

    The hotel is OK for business travelers. I did not like the towels provided in the bathroom, they seem to be really old, like if they were used 1 million times... The breakfast is boring, they need to add more fruit or something like that... .

  • FUN FOR ALL

    08/30/2006

    I took my family on vacation and we had a blast at the holiday inn. the pool was beautiful. the rooms were clean and the staff was pleasant and friendly. ...

    I took my family on vacation and we had a blast at the Holiday Inn. The pool was beautiful. The rooms were clean and the staff was pleasant and friendly. The food in the Restaurant was good and the my two children told me they want to go back again to the Holiday Inn next year.

  • Best of times

    08/24/2006

    My family and i stayed here four days. we had a great time and the service was absolutely terrific. the staff was friendly and courteous. the food was good and ...

    My family and I stayed here four days. We had a great time and the service was absolutely terrific. The staff was friendly and courteous. The food was good and the pool was beautiful. It is a nice place for a family or business people or single people to stay. There were also honeymooners as well. A great time was had by all.

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